Other services **available to you**

HUB Financial Solutions guided annuity service

An annuity offers a guaranteed income for the rest of your life. With this option, you can take up to 25% of your pension pot as a tax-free lump sum, and the rest is used to buy a regular income from a provider on the open market. Once an annuity has been set up and the cancellation period has passed, you won’t be able to change your mind.

The income you get depends on the size of your pension pot, your age, postcode, health and lifestyle, annuity rates and the annuity features you choose to add. As a member of the Royal Mail Defined Contribution Plan, there is no fee for using this service. However if you wish to re-use the service again at a later date, these fees would not be covered for a second time.

If you would rather receive professional financial advice take a look at our other service, Destination Retirement.

How to purchase a guaranteed income

We’ll collect health and lifestyle information to investigate whether you’re eligible for enhanced annuity rates as part of our service. We won’t make a recommendation or tell you what to do. We’ll give you all the help and information you need to make an informed decision and we’ll work with your pension scheme and the annuity provider to transfer your pension funds and set-up your annuity.

Enquire now to explore the option of purchasing an annuity.

The full range of options available to you are listed in the table below.

If you need more help:

Need
You can find more information on the Royal Mail member website or through Pension Wise, a free government guidance service available through MoneyHelper.

Support team
Royal Mail

Pension Wise



Number to call/website

At retirement services provided by HUB Financial Solutions:

Need
Advice on the best option for you provided by Destination Retirement
Annuity - get a guaranteed income for the rest of your life


Support team
HUB Financial Solutions team


HUB Financial Solutions guided annuity team



At retirement services provided by Scottish Widows:

Need
Uncrystallised funds pension lump sum (UFPLS) - You can leave money in your pension pot and take lump sums from it when you need to

Leave your pension pot where it is

Transfer to another pension provider

Take your entire pot as a lump sum
Support team
Scottish Widows